Warranty: 

Our products are built to last. We offer warranties on select products. This includes manufacturer defects, major material flaws, broken stitching, broken hardware upon delivery or initial use. 

5 year warranty on manufacturer defects on belts

2 year warranty on Backpacks 

 

What is not covered:

Normal wear and tear 

Color fading from sweat, washing, sunlight or chemicals

 Natural velcro and elastic breakdown 

Misuse or blunt damage  

• Manufacturer defects are issues upon receival of product that affect integrity or use of item. 

• To prevent fraud customer must ship item back to PWR and upon inspection PWR will ship out a new item. Item can only be shipped to customer who made initial purchase and can only be exchanged once. 

• PWR will ship the new item to the customer at no charge. 

Claim filing instructions: 

Email us and provide the following information.

Order number, proof of purchase, photos and explanation of the issue. Order must be purchased from PWR or authorized dealer. 

We will respond with instructions on the next steps.